The Traffic Light System

RISK LEVEL

Red

We are open and welcome you to visit our dealerships following the health and safety guidelines outlined by the government. All sites have been prepared to ensure that you are able to visit us safely whether you want to get a service, take a test drive, or simply browse the showroom.

  • Contact tracing, on arrival scan the QR code plus our “I’M HERE” QR code
  • We are operating following 1m social distancing and capacity limits
  • Staff and customers are required to wear a face-covering unless they have proof of a government exemption

All out sites are currently at red

RISK LEVEL

Orange

In the orange setting, our doors are open and sales consultations, servicing, technical support, and parts enquiries are available in person. Test drives and showroom visits are encouraged.

Our Covid-19 health and safety procedures remain in place, including:

  • Contact tracing by scanning the Covid-19 QR code plus our “I’M HERE” QR code
  • Face coverings are required for both staff and customers, unless a person is exempt
  • We are operating following 1m social distancing and capacity limits

No sites currently at orange

RISK LEVEL

Green

At the green setting, record keeping and scanning is still required. Inside our dealerships face coverings are encouraged, but not mandatory, for both staff and customers.

No sites currently at green

In any setting, as a customer when you visit us in person, a vaccine certificate is not required.


Should you prefer, contactless services are available across all departments including virtual consultations, test-drives, vehicle valuations, servicing, technical support and parts.

Thank you for your understanding and we look forward to seeing you again.

Trent Ingham | Ingham Group General Manager

Ingham Health and Safety procedures.

As the health and safety of our customers and staff remain our top priority, the following procedures are in place:

Contact tracing.

We will be digitally collecting contact details from all visitors to ensure that we comply with contact tracing guidelines. This includes a QR poster to allow customers to register on the Ministry of Health’s COVID-19 tracing app available at the front door. In addition, we require all visitors to scan our own “I’M HERE” QR code to ensure we can contact people without any delay, if necessary.

Sanitation.

All our customer-facing staff will keep their work areas sterilised as required and in addition to the daily sanitisation of all common areas and touchpoints carried out by our cleaners. Staff will sanitise their hands before accepting your keys, and keyless entry remotes will be placed in single-use bags. All surfaces within and around your vehicle will be sanitised after servicing. Please do not be offended if we ask you to sanitise your hands if handing over keys or using our eftpos terminal.

Loan Cars.

Subject to availability, please contact your dealership for more information. Dealerships may not be able to facilitate loan cars and pick-up & drop-off services during the current setting.

Appointments.

Please ensure you book an appointment before arriving at our dealership. By doing so, you can help our efforts to follow social distancing guidelines. You can make your appointment by phone or email.

PPE.

Team members will continue to use approved
Personal Protective Equipment.

Social Distancing.

Staff and customers are required to maintain appropriate social distancing as per the government’s guidelines.

Managed Entry.

The total number of people within our premises will be monitored and documented at all times.

FIND US

Contact our dealerships.